Performance Review & Appraisal Training
(1 day)

This course provides managers with an overview of the typical Performance Review/Appraisal Process in the workplace and how they and those they manage can get the most out of it.

Main benefits:

By the end of this course, you’ll:

  • Be more knowledgeable around the Performance Review (PR) process, its benefits and why reviews are carried out
  • Know what a good PR discussion looks like
  • Know how to set measurable objectives and provide feedback to employees
  • Know when and how to follow up with an employee on agreed actions
  • Know when a review should lead to more informal action

What you’ll learn:

  • The benefits of a Performance Review
  • What you should cover in the Performance Review discussion
  • The importance of objective setting
  • How to set a ‘SMART’ objective
  • Effective listening
  • How to provide feedback effectively
  • How to prepare well for the review discussion
  • How to manage difficult conversations
  • What a more formal approach to performance management looks like

Who should do this course?

New and existing line managers who’d like an introduction to or a refresh on Performance Review processes and performance management in general. The course is also suitable for new entrants to HR who want to develop their career skillset.

Course dates:

This is a bespoke course which we’ll design for you and however many delegates you’d like to attend. Please get in touch to discuss.

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Download Course Programme