Vilyen is our Learning Director at The People Factor following an extensive career leading and developing teams and training initiatives within hospitality and leisure.
His recent experience consulting in a wide range of sectors (that have included financial services, pharmaceuticals, media and IT & technology) has given him a deep understanding of different people, their roles, cultures and business aspirations.
Projects worked on:
Bespoke development programmes to drive engagement, retain existing talent and talent-spot employees ready to make the step up.
Designed and facilitated a developmental centre with business-relevant competencies, simulations, modules and workshops to support individual development with a variety of learning methods.
Commercial coaching workshops for senior operational teams to encourage store managers to promote their businesses locally, recognise potential opportunities and drive sales.
Creation of internal academies and workshops for central bar and service teams, including a central hub for profiling, attracting, recruiting, training and developing the right people for the business.
Design, delivery and review of bespoke programmes to encourage teamwork, communication and a more commercial approach between marketeers, operational, technical and sales teams. This included leadership and coaching skills for business leaders, team analysis and personality awareness, developing commercial awareness and building value for customers.
Companies worked for:
Clients include Grind, Burger King UK, McMullen’s, Drake & Morgan, Tortilla and Casual Dining Group.
Specialities:
On-boarding design
Leadership programmes
Talent and individual growth programmes
Internal academies for operational and sales teams
Commercial programmes
Soft skills learning and development
Operational training
Customer experience
Train the trainer
Product launch training
Capex and new openings
Talent management
Succession planning
Assessing individuals and teams
Competency development
Team building
Team and individual personality awareness
Coaching teams and individuals
Visual learning
Digital learning
Mindfulness
Mentoring
