Sophie has extensive experience across a broad range of commercial, multi-site organisations with a particular focus in hospitality and charity sectors. From a foundation of operational HR, employee relations, resourcing and performance management, she has operated as an interim and HR specialist.
Her focus ensures that organisations operate effectively within legal frameworks and have processes in place to make that operation efficient and hassle-free. Organised, structured and with an eye for planning, she has led and supported numerous change, redundancy and reorganisation programmes. Sophie is detail-oriented with a specific focus on change that results in cost savings and increased efficiencies – whether that’s in the HR function or the wider business.
Well versed in Excel, she can gather data and generate typical HR statistics such as labour turnover, retention rates and exit surveys. She can handle employee relations issues, rewrite policies and procedures, hold succession planning meetings, introduce pension auto-enrolment, and review payroll and HR systems.
Projects worked on:
Interim Head of HR cover providing leadership and direction for the HR function and driving the delivery of the people strategy, budgets, recruitment, retention, reward, L&D and employee relations.
Implementation of a new tronc scheme involving changes to contractual pay.
Demerger of 2 companies involving due diligence, TUPE transfer and restructure of departments and redundancies.
Implementation of the Pension Auto-Enrolment legislation including selection of pension providers and processing systems, adjustments to payroll processes and communications strategy.
Introduction of an integrated HR/payroll system involving the transfer of a large volume of payroll payments and personal data.
Provision of ER support and advice on a wide range of issues including employment tribunal claims and management of occupational health services.
Set up a recruitment infrastructure including a career website integrated with an ATS system, and Leading People Roadshows, a nationwide employee engagement initiative promoting the company’s new vision and values.
Companies worked for:
Clients include Tortilla, Strada Ltd, Casual Dining Group, Paramount Plc and Ujima Housing Association.
Specialities:
Employee relations advice, support and training
Performance management
TUPE processes
Redundancies and site closures
Compromise agreements and exit strategies
HR compliance and best practice health checks
Occupational health services selection and management
Right to work audits and training
HR policies, procedures and standard documents
HR/payroll integrated systems selection and set-up
Pensions auto-enrolment
Selection of pensions and medical insurance providers
Management of payroll services
Company inductions and induction training design
Succession planning
HR data management and reporting
